Terms Of Use

These Terms of Use (“Terms”) govern your access to and use of BTLR (“we”, “our”, “us”), a lifestyle personalisation and guest experience platform that enables users to create, manage, and share personal preferences to enhance services across hospitality, travel, and related experiences (the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree, you must not use the Service. You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use the Service. You agree to provide accurate, complete, and up-to-date information when creating an account and to keep your login credentials secure. You are responsible for all activities that occur under your account. BTLR grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You agree to use the Service only in compliance with applicable laws and not to misuse the platform, including but not limited to attempting to gain unauthorised access, interfering with system integrity or security, using the Service to transmit harmful or unlawful content, or infringing on the rights of others. You retain ownership of the information and content you submit to BTLR, including your personal preferences and profile data. By using the Service, you grant us a limited right to process, store, and transmit your data solely for the purpose of providing and improving the Service.

When you choose to share your preferences with third parties (such as hotels, concierge services, or partners), you acknowledge that those third parties may use the information in accordance with their own policies, and BTLR is not responsible for their actions. The Service may include integrations or links to third-party services, and we do not control or assume responsibility for those services. We may update, modify, or discontinue any part of the Service at any time without prior notice. While we aim to provide a reliable and high-quality platform, the Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose, accuracy, or availability.

To the maximum extent permitted by law, BTLR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits arising from your use of or inability to use the Service. You agree to indemnify and hold harmless BTLR, its affiliates, officers, and employees from any claims, damages, liabilities, and expenses arising out of your use of the Service, your violation of these Terms, or your infringement of any rights of a third party. We reserve the right to suspend or terminate your access to the Service at our discretion, including if we believe you have violated these Terms or applicable laws. You may stop using the Service at any time.

These Terms shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction], without regard to conflict of law principles. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. We may update these Terms from time to time, and continued use of the Service after such updates constitutes acceptance of the revised Terms. If you have any questions about these Terms, please contact us at info@btlr.vip or via our website www.btlr.vip.