For guests
A calmer way to be known — without oversharing.
Keep your preferences organised, update them once, and share them when it genuinely improves how you are welcomed.
How it works
Three deliberate steps — from your first preferences to a better arrival.
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1. Build your profile
Add the details that matter — from sleep and dining to accessibility and celebration moments.
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2. Keep it current
Life changes. BTLR is designed so updates feel considered, not like admin work.
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3. Share on your terms
When you book or arrive, share what helps the team serve you — nothing more.
Why discerning travellers choose BTLR
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Built around your life
Capture preferences across hospitality, travel, dining, and moments that matter — structured so they are effortless to refine.
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You choose what to share
Share with hotels, concierge, or partners when it elevates your stay — not by default. Third parties apply their own policies to what you share.
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Designed for trust
Clear data practices, disciplined security, and controls aligned with GDPR expectations and App Store review norms.
Questions guests ask
- What is BTLR?
- BTLR is a lifestyle personalisation and guest experience platform that helps you create, store, and share preferences to improve services across hospitality, travel, and related experiences.
- Do you sell my data?
- No. BTLR does not sell your personal data. We use your information to provide and improve the Service, and we may share it with service providers who support our infrastructure — strictly for delivering the Service.
- What happens when I share with a hotel or partner?
- When you explicitly choose to share, you control what is shared and with whom. Partners may use that information under their own policies — BTLR is not responsible for their actions beyond providing the sharing mechanism.
- Can I delete my data?
- You may request deletion at any time, and we will take reasonable steps to delete or anonymise it unless retention is required by law.
- What is the minimum age?
- The Service is not intended for children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from children.
Personal — early access
We will only use your email to tell you when BTLR is ready. No spam.