For hotels & partners

Personalisation with consent — not guesswork.

Give your team the preference context they need to execute memorable stays, without putting guest trust at risk.

Join the BTLR Business waiting list

Tell us about your business. We will only use this to follow up about BTLR Business — no spam.

Higher signal, clearer ownership, and a guest experience that still feels human.

Fewer dropped details

Arrivals, in-stay touches, and recovery moments improve when preferences are structured and accessible.
A modern expectation

Guests increasingly expect personalisation — but they also expect control. BTLR aligns both.
Operational clarity

Reduce ambiguous notes and repeated asks. Share what matters once, in a format teams can trust.

Better context, faster

When a guest shares preferences through BTLR, teams receive structured signal instead of scattered notes.
Guest-controlled sharing

Personalisation without surveillance. BTLR is built around explicit sharing choices.
Built for hospitality workflows

Designed for hotels, concierge, and partners who care about service quality and operational clarity.

Is this a CRM replacement?: No — BTLR focuses on preference context and guest-controlled sharing. It complements your existing tools and service rituals.
What do we receive when a guest shares?: Guests control what is shared and with whom. What you receive depends on those choices and your own policies for how you use guest information.
How do integrations work?: We are launching in 2026. Early partners will help shape integrations that fit real front-of-house and back-of-house workflows.
Where is data processed?: Privacy practices are described in our Privacy Policy, including international processing and safeguards we aim to apply where required.
How do we request access?: Use the form below — tell us who you are and what property or brand you represent. We will follow up when partner onboarding opens.